Emerging Managers Satellite Series
Give your managers the critical management skills they need to become top performers

The Linkage Management Development Certification Series
Series Dates: May 9, 16, 23, 30
Time: 2 p.m. - 4:30 p.m.

Program
The Linkage Management Development Certification Series is a skill building training 
series aimed at providing managers a core skill set and the opportunity to learn 
from nationally recognized trainers in their respective fields.  Program materials 
include weekly homework assignments, assessment instruments, articles, cases and 
more.  Each participant receives a certificate of completion; the series is not 
available by individual session.


Session 1: Leadership, with Dr. Philip Harkins, President Linkage Inc. and author
of "Powerful Conversations," Ph.D. Harvard University
To manage in today's e-complex world requires new levels of speed and agility.  
This session presents the new manager/leader competency profile, which participants 
can use as a benchmark.  Participants will engage in an action learning dialogue 
using proven communications skills and the discipline of "Powerful Conversations"
to drive their high impact leadership style.  Participants will receive action 
steps and practice exercises for gaining new skills and competencies around Linkage, 
Inc.'s "Leadership Assessment Profile."


What you will learn:
-How to use the LAP as a teaching and learning tool;
-The tools of Powerful Conversations to maximize your leadership strengths and improve 
on your competencies;
-The discipline of using communication tools to increase your trust quotient as a leader;
and
-How to plan and manage conversations in fearful and difficult situations.

Each participant will take a self-managed assessment test indicating his/her leadership
strengths and development areas.


Session 2: Negotiation: Principles and Techniques, with Stuart Kliman, founding partner 
CMI/Vantage Partners
Managers, no matter their specific functional expertise or what their day-to-day roles 
entail, need the ability to negotiate effectively so they can consistently achieve 
extraordinary negotiated results. Effective value-creating negotiation is 
fundamental to success in internal and external customer relationships. 

What you will learn:
-A prescriptive framework to be used in preparing for, conducting, and measuring the success 
of your negotiations;
-Increased personal negotiation skills;
-A plan to develop your negotiation skills;
-A clear vision for what effective negotiation in today's interdependent world looks like; and
-How to coach others to negotiate effectively.


Session 3: Foundations in Project Management, with Paul Plotzyc, Consultant 
Worksystem Associates with over 20 years consulting/project management experience
This session offers a means to make rapid gains in the quality of your performance 
as a Project Manager. Participants will learn the principles and key practices 
of systematic project management. Core topic areas include project management 
as a process, clarifying client expectations during initiation, tools for creating 
a project plan, successful project close out.

What you will learn:
-How to approach project management as a process not as a series of tasks by 
using a 7- step project execution process;
-How to clearly define outcomes and expectations in the project initiation 
phase by asking 7 key questions; 
-An understanding of the 8 critical success factors for project managers and 
their role in project success; and
-How to apply specific tools to create a project plan which includes the project 
objective, project tasks and deliverables, as well as a simple easy-to-use tool to 
define stakeholders and the contribution that is best suited to the project objective.  


Session 4: Coaching with Marshall Goldsmith, Ph.D.,one of The Wall Street 
Journal's "Top 10" executive development consultants, and co-editor of "The Leader 
of the Future, Leading Beyond the Walls"
Coaching for behavioral change is one of the greatest challenges for the leader of 
the future.  In this interactive session you will learn the keys to achieving positive, 
measurable, long-term change in behavior - for yourself, your people and your team.  
Learn how to use the latest approaches to giving and receiving feedback so that the 
behavioral change process can be more enjoyable and more productive.  You will also 
learn how to create an environment where people can achieve maximum behavioral change 
while minimizing wasted time.

What you will learn:
-How to encourage feedback in a way that will lead to a positive, measurable change in 
your leadership behavior; 
-How to effectively help your people achieve positive behavioral change; and 
-How to build teams without wasting time.

Each participant will take a self-managed assessment test indicating his or her 
coaching strengths and development areas.


Series Pricing:
$395 per person up to 20 participants, over 20, call for pricing, includes taping rights.


FOR FURTHER DETAILS, CONTACT:
Sally Solis-Cohen
WHYY, Inc.
Venture Marketing
Phone: 215-351-1699
Fax: 215-923-7475
Email: workforce@whyy.org